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Frequently Asked Questions1. What are your shipping charges?
2. What forms of payment are accepted?We accept Visa, MasterCard, Discover, and American Express online. We also happily accept money orders and cashiers checks via mail order. 3. Do you sell wholesale?At this time we do not sell any of our products wholesale. 4. What is your exchange/return policy?If any item purchased from Just for Fun Crafts fails to meet your expectations, simply return the merchandise in it's original and unused condition within 30 days of receipt for a full merchandise exchange. When you return merchandise, please note on the packing receipt the reason for the return and what you want to exchange the merchandise for. We recommend that you ship via UPS with insurance and delivery confirmation for tracking purposes. Please remember we cannot accept exchanges for any items that are sent back after 30 days, have been used, or are not in new condition. 5. How will my order be shipped?We ship all orders via UPS Ground within the continental U.S. 6. What if my order arrives damaged?We take great care to pack each order to prevent damage during shipment. However, due to the delicate nature of some of our products, an item may be damaged upon arrival. Should this happen to you, please notify us immediately and we will replace any damaged items without question. We'll even pay for return shipment of the damaged merchandise! 7. Can I order through the mail using personal check or money order?We do not accept personal checks, but money orders and cashiers checks are welcome. 8. Do you ship outside the continental U.S.?Yes, but shipping times and costs will be different, we will contact you via email with the appropriate information. International customers are responsible for loss or damage once items are shipped to an international destination. 9. Availability of productsIn-stock items will ship the next business day. If an item you have ordered is not in-stock we will notify you via email when your item will ship. |
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